Customer Journey Map Template

Outline your company's customer journey and experience with these 7 free customer journey templates.

This download includes 7 free customer journey map templates:

Buyer's Journey Template

Current State Template

Lead Nurturing Mapping Template

Future State Template

A Day in the Customer's Life Template

Customer Churn Mapping Template

Customer Support Blueprint Template



Salespeople, marketers, and customer support professionals all benefit from better understanding their customers and buyer personas better. One of the most effective ways to do that is with customer journey maps. 

Customer journey maps are an outline of a customer's experience and how your product incorporates into their lives. 

Given this new understanding, you can figure out where to make improvements to your product, marketing, and support process for a better customer experience.

Download the templates today to start mapping out your customer's experience with your product or service.