Privacy Policy

Klood Limited (‘Klood’) is firmly committed to protecting and respecting your privacy.

This policy (together with our terms and conditions of use, www.klood.com/terms, and any other documents referred to on it) set out the basis on which any personal data Klood collects from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how Klood will treat it. By visiting http://www.klood.com (‘Our Site’) you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the ‘Act’), the data controller is Klood Limited of c/o CH. Hausmann & Co., 5 De Walden Court, 85 New Cavendish Street, London W1W 6XD.

Our nominated representative for the purpose of the Act is Mr Vivion Cox.

INFORMATION KLOOD MAY COLLECT FROM YOU

Klood may collect and process the following data about you:

SENSITIVE INFORMATION

Klood will not intentionally collect or maintain, and do not want you to give us, any information regarding your medical or health conditions, race or ethnic origins, political opinions, religious beliefs or any other sensitive information.

COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies Klood uses and the purposes for which Klood uses them see our Cookie Policy.

USES MADE OF THE INFORMATION

Klood uses Google Analytics software, AdWords conversion tracking, AdWords remarketing and interest based ads – see below and our Cookie Policy.

Klood uses information held about you in the following ways:

DISCLOSURE OF YOUR INFORMATION

Klood may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

Klood may share your information with selected third parties including:

Klood may disclose your personal information to third parties:

WHERE KLOOD STORES YOUR PERSONAL DATA

The data that Klood collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. Klood will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where Klood has given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. Klood asks you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although Klood will do our best to protect your personal data, Klood cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once Klood has received your information, Klood will use strict procedures and security features to try to prevent unauthorised access.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. Klood will usually inform you (before collecting your data) if Klood intends to use your data for such purposes or if Klood intends to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms Klood uses to collect your data. You can also exercise the right at any time by contacting us at info@klood.com.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that Klood does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information Klood holds about you.

CHANGES TO OUR PRIVACY POLICY

Any changes Klood may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@klood.com.

This document was last updated on 11/08/16.