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Customer experience is driving business Imagine going to your favourite coffee shop, where the barista knows your name and your usual order. The atmosphere is warm and welcoming, and you leave...
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Google has unleashed a new mobile-friendly algorithm. In April 2015 the first mobile algorithm was rolled out and urged website owners to ensure their website was mobile-friendly, and optimise their...
As the curtains slowly close on another year, we can look back and confidently say that 2014 was the year for social media. Whilst staples such as Facebook and Twitter remain at the top of the table...
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