That’s right, the next Milton Keynes HubSpot User Group event is a little over a month away – 3:30pm on the 7th of October to be precise! - Register Now
This quarter, we will focus on getting more leads from your website using the Chatbot feature within HubSpot, Chatflows.
So, what is a chatbot?
A chatbot is a computer program designed to simulate conversation. You will have had a few conversations with chatbots in the past month. For example, when trying to book transportation, when trying to get a prescription refilled, or when you’re on the Klood website, to name a few.
Companies are increasingly relying on chatbots for a couple of reasons:
55% of buyers said they would prefer to communicate with companies through chat.
As a business, if you want to efficiently meet your customers and prospects where they are, chatbots are your answer.
Chatbots save you time and money.
We all know those frequently asked questions that turn up every day. Chatbots are going to automate that response, saving you from the tedium.
Chatbots never call in sick.
Common use cases for chatbots include:
Surfacing marketing collateral
Creating customer service tickets
At the October meet up, I will be taking you through the process and strategy you need to follow to create a fully automated lead generating chatbot.
This will be a step by step guided session where you can plan and create a chatbot specifically for your business. We’ll supply you with the relevant templates and documentation to help you get started.
As part of the session, I’ll also be reviewing how the Klood chatbot has been performing, letting you know what I learned from the process. I will cover everything from planning through to optimisation over the coming months.
Klood Bot 3000 was switched on this week. I can’t wait to see how he does.